Symbol Media has reached the significant business milestone of ‘3 years & trading’! (Albeit the official registration, vat registration etc (the boring part) was done some months prior to the first day of full-time business, which makes Symbol almost three and a half).
It is an incredible journey deciding to start your own business/work for yourself, but to all those that have done it, they will know exactly what I mean when I talk about the overwhelming compulsion to do it, regardless of any doubts or voices in your head, & in spite of the ‘naysayers’, it is to some degree, destiny.
There is nothing easy about growing and managing your own business, and in comparison to working for someone else, there are considerable benefits. Having said that, there are no fewer challenges, simply different ones.
Symbol Media has been fortunate enough over the last three years to have worked with numerous clients and creative’s, and a constant desire for improvement in our product and procedures is now stronger than ever!
The future for Symbol Media will see the business diversifying in to new and dynamic sectors, working with several new partners, providing new services and solutions, while all the time defining a streamlined, efficient business model.
If asked to summarise only one key thing that we have learned on this journey so far, it would be this:
“Good customer service is not about catering to a client’s whim and want, good customer service is providing an excellent product, at an acceptable price, and solving legitimate problems in the most effective & efficient manner possible”
